The conditions stipulated below shall only come into force between the parties when the seller has confirmed the order and sent the buyer all the conditions stipulated

1. 1. COVERAGE OF OUR PRODUCTS.
IFOOT MEDICAL S.L (hereinafter, IFoot, with Tax ID B06956833, domiciled at Constitución, 33 Petrer, Alicante, operates through the website https://ifoot.es only in the Spanish peninsular and Balearic Islands.

The use of this website as well as any purchase made on it is considered made in Spain, and therefore subject to the Spanish laws and regulations in force, where applicable, without prejudice to the legislation that may be applicable according to the condition of the consumer.

2. HOW CAN I BUY ONLINE?

In order for you to access the products offered by IFoot and make a purchase, you must freely and voluntarily provide the personal data that will be required.
It is reported that in accordance with the requirements of art. 27 of Law 34/2002 of Services of the Information Society and Electronic Commerce, the contracting procedure will follow the following steps:
Once the USER ACCOUNT has been CREATED, it is hereby informed that in accordance with the requirements of art. 27 of Law 34/2002 of Services of the Information Society and Electronic Commerce, the contracting procedure will follow the following steps:
Once you have made your selection of services by adding them to the cart, the next step will be to process the order and make the payment.

Buying at https://ifoot.es is very simple. All you have to do is follow these steps:
1. Click on the product you want to select and press the button: “add to cart”. “The cart is located at the top right of the page”.
2. If you wish to continue shopping, you must click on the button: “continue shopping”.
3. Once you have selected the products you wish to purchase as well as, the number of units, you can log in or create an account to finalize the order, or if you wish, make your purchase without registration, as a guest. You must click on “checkout”.
4. Next, you will need to provide us with your personal information. On the same screen, you have the basic data protection information, as well as access to the second layer of information (detailed information of the privacy policy).
5. On the next screen, you must indicate a delivery address and chosen shipping method.
6. On your right you have the cart summary with the selected products, price, taxes, shipping costs (if applicable).
7. Also, you have at your disposal a form to indicate any comments that we should take into account for the shipment.
8. Finally, you must select the desired payment method.

Prior to the “Finalize order” button, you will see an informative clause on data protection. Likewise, you must read and accept these General Terms and Conditions, which are the ones that will govern the contracting process. You can download the General Terms and Conditions, if you wish. You can also accept the sending of commercial information and the sending of the invoice in electronic format.

The prices applicable to each product will be those published on the website, and automatically applied by the contracting process in the last phase of the same. In any case this will always be previously communicated to users.
For any information about the order, the user may contact customer service through the contact form, through email info@ifoot.es, telephone 681951906 or by Whatsapp Business. Customer service hours are from Monday to Friday from 8:30 to 20:30 h.
IFoot reserves the right to modify its prices at any time. Products will be invoiced at the price in effect at the time of purchase, except for obvious typographical errors.

3. PRODUCT INFORMATION
The descriptions of the products offered on the portal are based on the product catalog of IFoot .
The products presented on our website are a careful selection of our collection. We have taken special care to show the colors and characteristics of our products with great precision. However, in those cases in which the images offered with the description of the product do not match exactly, the description of the product that is made in the purchase sheet or product details will always prevail. These cases will be exceptional since the intention of IFoot is to always offer a true image of the product offered.
You will have the possibility to rate and comment on our products; to avoid offensive, violent, illegal, spam, etc. comments, these will be subject to our validation. You will be solely responsible for the comments you leave on our website, not being responsible in any case IFoot of them, nor having any obligation to publish them.

Also, to ensure more complete information we will also indicate the existence or not of stock of the product as soon as possible. In the event that the product is not available after the purchase has been made, IFoot will inform the User of the total cancellation or, where appropriate, partial cancellation of the order and the refund of the amount paid (shipping costs if they had been generated).

4. PRICE INFORMATION.

The price of each product will be the one stipulated at all times on our website, except in case of obvious error. Although we try to ensure that all prices listed on the page are correct, some error may occur. If we discover an error in the price of any of the services you have ordered, we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it.
Prices may change at any time, without affecting orders that have already been placed.
The prices indicated for each service will be expressed in Euro currency (€).
Unless otherwise indicated, the prices of the products shown on our website include the legally applicable taxes (Spanish VAT).
Shipping costs and applicable taxes will appear broken down at the time of purchase (payment screen), so that the user can know exactly what the final price of the product and how it conforms.

5. SHIPPING COSTS.

• Free, on orders over 25 €.

• Otherwise, shipping costs will be from 4,20 €.

6. OFFER AND ACCEPTANCE.
The contracting procedure and the pre-contractual information is in Spanish and English. These are the languages that will be used to carry out the contract. In case it can be carried out in another language it will be indicated before starting the contracting procedure.

7. INFORMATION ON MEANS OF PAYMENT.
The payment of the price through the web is made at the time of purchase and IFoot will send an e-mail confirmation of the purchase made informing about the expected date of receipt of the product.
IFoot declares that it does not have access to or store sensitive data relating to the means of payment used by the User, except those strictly necessary for the management of the payment. Only the corresponding financial institution processing the payment has access to this data for the management of payments and collections. Once the purchase process is completed, an electronic document is generated in which the contract is formalized and that the user can print.
IFoot reserves the right to cancel orders in accordance with these conditions.

• What payment method can I use to make my purchase online?

The payment of the products offered by the entity may be made by means of:
1. [REDSYS] Credit or debit card. Visa, Visa Electron 4B, Visa International, MasterCard. Amex, Maestro and Shop Pay, N26, Transferwise, Bnext, Revolut (No increase on the final price).
If your payment method is by credit card, by clicking on “Buy and proceed to payment” you are confirming that the credit card is yours. If you receive a notification that your card has been declined and you have verified that the card has not expired and that the information number associated with your card does not contain any errors, you should contact your bank first to find out what is the reason for the declined or unauthorized payment.
2. Bizum.
If you choose PayPal as your payment method, once the order has been placed, you are not allowed to make any changes to the shipping address.

3. Discount coupons.
See specific coupon conditions by clicking here.

Once the order has been placed, the company will confirm your order within twenty-four hours (24 hours) following your request. These General Terms and Conditions will remain on this website, and must be accepted by you before payment is made.
• Is it safe to enter my credit card information on the web?
As you can see in our security policy, our payment is safe using the means indicated. Our online store has an SSL certificate that allows us to protect the banking information transferred in the purchase process using encryption methods. The confidential data of the payment by credit or debit card are transmitted directly and securely to the financial institution.
When making the payment through the secure payment gateway, the system will automatically verify that the credit card is enabled for Secure e-Commerce. It will then connect to the issuing bank, which will request authentication and authorization of the transaction.

• My card has been declined, what can I do?
If you receive a notification that your card has been declined, you should first contact your bank to find out why. However, this can happen for a number of reasons:
1. The most common reasons why a payment is declined are related to payment security policies. When making the payment through the secure payment gateway, the system will automatically verify that the card is activated for Secure e-Commerce. It will then connect to the issuing financial institution, which will ask the buyer to authorize the transaction by means of a personal authentication code. The transaction will only take place if the credit card issuing bank confirms the authentication code, at which point the card will be charged. Otherwise, the transaction will be declined.
2. The card may be expired. Check that your card does not exceed the validity date.
3. Credit limits or funds hold. The card’s limit for purchases may have been reached.
4. Incorrectly entered data. Check that you have filled in all the required fields with the correct information.
In any case, your bank is the only one that can provide you with the exact reason why a payment has been rejected.
• My card has been used fraudulently, what should I do?
You should notify IFoot by email or telephone of any undue or fraudulent charge on the card used for purchases on the web, as soon as possible, so that IFoot can take the steps it deems appropriate.
• Invoice information.
The company generates invoices in electronic format, although you may at any time indicate your wish to receive an invoice in paper format to the address info@ifoot.es or to the Customer Service telephone number 681951906 , in which case, we will issue and send it in this format.

If you are a subscriber of any product or service of our company, you may do so through the User Area.

The invoice will be issued in the name of the natural or legal person placing the order, so the User must make sure to enter the correct and complete data of the purchaser.
Subsequent changes will not be possible.

IFoot warns that, in order to preserve the confidentiality of the data, only the following information will be used duplicate invoices will be issued to the contract holder. Duplicates will not be issued to third parties.

8. SHIPPING POLICY.
• Delivery time.

The maximum term for the delivery of products is from 24 to 72 hours, included in working days and once the payment is made in accordance with the chosen means. In case that for any circumstance, the order cannot be delivered in the established term, we will notify you as soon as possible.

All deadlines are in working days and once the payment is made in accordance with the chosen method. If, for any reason, the order cannot be delivered within the established period, we will notify you as soon as possible.

We inform you that we do not deliver products on Saturdays, Sundays, national, regional and local holidays.

• Place of delivery.
IFoot undertakes to deliver the product in perfect condition at the address indicated by you and that, in any case, must be included in Spain, including the Balearic Islands. In order to optimize the delivery process, the address you provide must be an address where delivery can be made during normal business hours.
Thus, IFoot assumes no responsibility when the delivery of the product does not take place as a result of the data provided by the user sare false, inaccurate or incomplete or when the delivery can not be made for reasons beyond the shipping company, assigned for this purpose, such as the absence of the recipient, in these cases.
• Transfer of risk and property.
The delivery is considered to have been made from the moment in which the product has been placed at the disposal of the User or a third party indicated by the User (other than the carrier) at the indicated place of delivery. The risk of the products (including, but not limited to, loss, damage or theft) shall pass to the User from the moment the product(s) have been placed at his disposal. However, in the event that it is the consumer and user who orders the transport of the goods or the carrier chosen is not among those proposed by the entrepreneur, the risk shall pass to the consumer and user with the delivery of the goods to the carrier, without prejudice to their rights against the latter.
• Problems in the delivery.
If there is any discrepancy or problem with the order, you should contactIFoot through our email info@ifoot.es leaving us your personal data and order number, a photograph, description of the discrepancy or problem and we will contact you shortly to solve the incident.

9. RETURN POLICY.

• Right of withdrawal .

.- OPTION FOUR.- Cosmetics, medicines and other products that may be related to the consumer’s health.
The right of withdrawal shall not proceed in the following cases, as well as in the other exceptions provided for in Article 103 of Law 3/2014:
– The supply of sealed goods that are not suitable to be returned for reasons of health protection or hygiene and that have been unsealed after delivery.
How should you proceed to return a product?
1. The products must be returned in the same condition in which you received them, along with any accessories related to them, being advisable to accompany a photograph of the state of the product and packaging.
2. Ifoot will indicate the company that will pick up the product.
3. You will be responsible for the costs of returning the product.
4. In no case we will accept returns sent freight collect.
Once we verify that the products you return to us meet all the specifications of the Return Policy, we will send you an email informing you that the return has been accepted.
Whatever the payment system used by you, lthe refund will be implemented as soon as possible but always within 14 days of receipt of the product in our warehouse.. In the case of having made the payment by bank transfer, to make the refund you must attach in the return form an account number where you can make the deposit.
To make a return you must deliver the products to the carrier along with the return form that you can download here.

• Legal warranty and product information.
The products presented on our website are a careful selection of our collection. We have taken special care to accurately display the colors and characteristics of our products.
Of course, the calibration of each monitor is different, and we can not guarantee that your monitor displays the colors with total accuracy and may not match the delivered product
may not coincide exactly with the image shown on the web.

You will have the possibility to rate and comment on our products; to avoid offensive, violent, illegal, Spam, etc. comments, these will be subject to our validation. You will be solely responsible for the comments you may leave on our website, not being responsible in any case Ifoot of them, nor having any obligation to publish them.
 
10. DISPUTE RESOLUTION.

• Applicable law and jurisdiction.

The relationship between Ifoot and the Consumer and User shall be governed by the Spanish legislation in force. In accordance with the provisions of Article 90.2 of the TRLGDCU, all disputes and claims arising from this legal notice shall be resolved by the Courts and Tribunals of the consumer’s domicile.
• Extrajudicial resolution of conflicts.

In accordance with the provisions of Article 14.1 of Regulation 524/2013 of the European Parliament and of the Council of 21 May 2013 on the resolution of online consumer disputes, the consumer and user is informed that in the event of a dispute, he/she may resort to the out-of-court resolution of online disputes:
https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home2.show&lng=ES Minors.

Ifoot directs its services to users over 18 years of age. Minors under this age are NOT authorized to use our services and should therefore not send us their personal data. We inform that, if such a circumstance should arise, IFOOT is not responsible for the possible consequences that may arise from the non-compliance with the notice established in this clause.
• Intellectual Property Claims.
Ifoot respects the intellectual property of third parties. If you consider that your intellectual property rights have been infringed, please notify us of this incident by e-mail: info@ifoot.es
 
11. SECURITY POLICY.

IFoot has contracted an SSL certificate for its website.

An SSL certificate protects all personal and confidential information that can be handled on a website, regardless of the information that is being transmitted, for example, from any of the contact forms on the website to the server, or data entered for subscription to newsletters or access to protected areas, etc..

The website address will appear in green, activating the “https” protocol that allows secure connections from a web server to the user’s browser.

12. SPECIFIC TERMS AND CONDITIONS. DISCOUNT COUPONS AND SWEEPSTAKES IN SOCIAL NETWORKS.
• Organizing entity.

The website visited is owned by IFOOT MEDICAL, S.L. with registered office at Calle ConstItución, 33 Petrer, CIF B06956833.

Registered in the Commercial Registry of Alicante, in volume 4407, Page 5, Page A-176051, Inscripción 1ª hereinafter THE OWNER.

You can contact the OWNER by any of the following means:

• Telephone: 681951906

• Contact e-mail: info@ifoot.es

ACTIVITY/ SECTOR OF THE ENTITY: Venta de productos sanitarios para el cuidado de los pies

• What are discount coupons?

Discount coupons are promotional offers that allow a partial or total discount on the price of the order or product. Coupons only apply to products and not to shipping costs.

Discount coupons may have some additional restrictions or limitations (for example, a limited number of coupons, or a specific redemption period). In these cases, you can see these additional conditions in the text accompanying the coupon. If the discount coupon is no longer valid at the time you make your reservation, you will be informed before payment is made.

• Place and date.

Discount coupons may be applied to specific locations and users, to specific products and on specific dates. The conditions of each campaign will be provided together with the distribution of the discount coupon.

• How to participate.

Regarding the discount coupons promoted by the company, the general conditions of contracting indicated on this website together with the specific conditions of each of the coupons are applicable.

In order to take advantage of your discount, you must enter the redemption code in the Payment and Shipping screen and select “Add” before paying the remaining amount for the order.

It is very important to always refer to the applicable terms and conditions for full details or requirements of the coupon or offer.

• Discount coupons are for personal use only and are not transferable and cannot be used by third parties, except in the case of exceptions indicated in the Specific Conditions.
• Anyone using discount coupons must be 18 years of age or older.
• Discount coupons cannot be combined with other promotions of the organizing entity.
• Only one discount coupon can be used per order and per shopping cart.
• Coupons are non-refundable, must be used on a single purchase of one or more products purchased through this website and cannot be redeemed for cash.
• Discount coupons can be used for payment from a certain minimum purchase amount taking into account the final sale price (VAT included), excluding shipping costs.
• In the event that the amount of the discount coupon does not cover the final sale price (including VAT), you must pay the difference, which will only be possible using the means of payment indicated in section 7 of the General Conditions of Sale. “Information on means of payment”.
• In the event that the coupon has a higher value than your order, the difference will not be refundable, nor can it be accumulated for a subsequent order. Therefore, if you do not use the full value of the discount coupon in the order, you will lose the difference.
• Discount coupons are valid for the purchase of a specific selection of products or at a specific time and will expire if they have not been used after the period of validity of the coupon.
• It is not permitted to sell, trade or purchase discount coupons without express authorization from IFoot.

• Error messages.

1. If a coupon has been used in previous purchases, an error message will be displayed stating “Discount Coupon Name is invalid”.
2. If when trying to redeem a coupon you see a message stating that it cannot be applied to the order you are trying to process, you should check the following:

• That the coupon has not been redeemed.
• That the coupon has not expired.
• That the coupon has been entered correctly.
• That the item you wish to purchase complies with the stipulated conditions, otherwise you will not be able to enjoy the discount.

• Sweepstakes on Social Networks.

In the event that we conduct sweepstakes on Social Networks such as Facebook or Instagram, you should know that these platforms do not sponsor or associate in any way with the organizer of the same.
The participant exonerates Facebook / Instagram from any kind of liability caused by the non-compliance with the Legal Bases of the sweepstakes.

If you wish to download these Terms and Conditions to your computer, please clic here.